Six agents you can build with iGPT
Email assistants, workflow automation, support copilots, audit trails, CRM agents and insights from attachments: what becomes practical once email is indexed.
2 min read
The context behind decisions, approvals and deals already lives in email. iGPT hands it to your agent, structured and cited, in one request. Here are six kinds of agents that become practical once email is indexed instead of fetched.
1. Email assistants
Agents that draft, prioritize and act on email with full context. Instead of reading the latest message alone, the assistant answers with the whole thread and its attachments behind it, so a reply reflects what was actually agreed.
2. Workflow automation
Turn threads into tasks, deadlines and approvals, and flag what is stuck. Ask “which requests from last week are still waiting on us?” and get an answer with links to each thread.
3. Support copilots
Rebuild the full customer story across long email chains, attachments and changes in tone. A support agent can see that a customer has asked the same question three times, and what was promised the last time.
4. Compliance and audit trail
Trace feedback, approvals and rationale back to the original conversations. When someone asks why a decision was made, the agent can point to the message where it happened.
5. CRM agents
Extract decisions, owners and deal momentum directly from threads. The CRM records what someone remembered to log; the email holds what actually happened.
6. Insights from attachments
Summarize invoices, contracts and files in the context of the thread and the people in it. iGPT extracts text, data and structure from documents, PDFs and spreadsheets, so “what did the revised contract change?” has an answer.
What makes these work
- Thread reconstruction rebuilds conversations across time, participants and attachments.
- Hybrid retrieval combines semantic search, keywords and filters, scored and reranked in one call.
- Cited answers link every piece of context back to the source message or file.
- Permission-aware retrieval respects each user’s mailbox scope, so answers never surface content they cannot access.
- Continuous indexing keeps answers current as new mail arrives.
One key, one bill
iGPT runs on your Agent200 API key and appears on your Agent200 statement, like an AI model or web search. There is no separate account to open.
See how an answer comes back, and the benchmarks, on the iGPT page.
